![]() Historically, green card usage had its drawbacks. “As with any article requiring tracking or signature services mailed at a NAVSUP FLC Norfolk mail center, customers will still be required to present an expedited/tracking service request form for their mailing that includes an email point of contact for them to receive their tracking and eRR data,” explained Gibbs. Use of eRR mirrors the processes used by both private industry and USPS which involves the customer receiving an email reflecting the recipient’s signature to validate delivery and receipt.Ĭustomers who present certified mail with the old-style green cards will have the cards removed and the article will instead be processed via eRR. “This will result in a tremendous cost savings for NAVSUP and for the Navy overall.” “The use of the hard copy ‘green return receipt’ which costs $2.85 will go away and will convert to an ‘Electronic Return Receipts with Signature’ which costs $1.75,” explained NAVSUP FLC Norfolk Regional Navy Mail Center Postal Program Manager Jeff Gibbs. ![]() Through automation and the use of state of the art equipment, all NAVSUP FLC Norfolk supported official mail facilities at all base and site locations will enjoy the benefits of eRR which provides a more cost effective and efficient service when verification of customer receipt is required. NAVSUP FLC Norfolk regional activities mail facilities have begun using Electronic Return Receipts (eRR) with Signature Services in place of the previously used of green colored mail back hard cards for certified official mail. ![]()
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